Data Quality Analyst (Fraud Prevention)


About the Role:

Owl is looking for a high performing Data Quality Analyst who is a self- starter with the ability to collaborate in a team environment. You will be responsible for providing effective data analysis and strategies to help deliver a proactive insurance fraud monitoring, detection, and prevention solution for our clients. This is a permanent position with strong career progression opportunities.

  • Perform thorough insurance claim investigations for our clients by analyzing external claimant data from multiple open data sources to identify discrepancies, spot fraud, and eliminate suspicious activity.
  • Ensure proper quality assurance by analyzing external claimant data for quality, completeness, and accuracy.
  • Collaborate with internal and external stakeholders to analyze fraud risks, patterns, and product vulnerabilities; Recommend creative approaches to structuring and manipulating new data within our platform.
  • Analyze the overall fact pattern of claims and synthesize data into a professional report with recommendations.
  • Share ideas to improve the automation of the insurance fraud investigation process; identify and suggest product and process improvement, including creating scripts to automate certain processes.
  • Work on ad-hoc exploratory projects where you are given a broad hypothesis and are asked to arrive at a conclusion.
  • Drive efficiency and automation throughout our operations process.

Requirements

  • 2+ years’ experience working in the insurance or financial industry.
  • 1+ years’ experience with investigating and analyzing insurance fraud, financial fraud, or financial crimes.
  • Undergraduate degree in a related field of study.
  • Experience in business process improvement.
  • Strong research and investigation skills with in-depth knowledge of public and subscription-based data sources.
  • Strong ability to communicate effectively both verbally and in writing with technical teams.
  • Organized, structured thinker with the ability to exercise creative, outside-the-box thinking while conducting an investigation.
  • Experience leveraging multiple open data sources in investigations.
  • High capability of working in a fast-paced, dynamic environment.
  • Strong ability to work independently and as part of a team.
  • Disciplined in time management with the stressor to be flexible based on caseload and case management.

Skills and Experience for Success in This Role:

  • Detail-oriented, analytical, and patient.
  • Self-motivated to explore and undertake new projects.
  • Candidates with an OSINT (Open Source Intelligence) certification.
  • Experience working in the legal and investigation industry.
  • Experience and/or knowledge relating to technology-based fraud prevention solutions.
  • Comprehensive understanding of the insurance industry and insurance fraud.
  • Prior experience in insurance claim investigations, ideally in the specific fields of disability, workers compensation, or accident benefits (Property & Casualty).

Benefits


  • At Owl we recognize that your health is a priority, and we do our best to ensure you are well cared for through our fully paid Extended Health & Dental Benefit Plan.
  • Supplement your benefit plan with Owl’s Health Care Spending and Wellness Spending Account, available for you to use on additional healthcare, personal wellness expenses, and/or your favourite activities.
  • Your professional career is only one chapter of your life - through our RRSP matching program, we help get you set up for the future.
  • As we all know, there needs to be a balance between work and life. Cultivate this balance with our generous PTO policy which includes;
    • 20 Vacation Days
    • 5 Sick/Personal Wellness Days
    • Recognized Stat Holidays based on your Region
  • We exceed industry standards with our competitive base salaries
  • Bring your friends on board! Help grow our team of top performers and receive a cash bonus through our uncapped, generous Employee Referral Program
  • We know there is no blueprint for a team member’s needs. Enjoy flexibility in the workspace through our hybrid working model.
  • Build relationships and work towards meeting shared goals in our collaborative team environment.
  • Do you have a four-legged friend at home? Bring them into one of our dog friendly offices!
  • Build your relationships on the team at one of our weekly pizza lunches or quarterly company-wide events!
  • Coming into the office has its perks, including a variety of snacks, high quality coffee, and wine & beer on tap!